MIST - Dove Grey
Connoting the ephemeral nature of time itself
- Carefully handcrafted in Portugal
- 100 % full grain KIP breathable leather
- Super soft KIP leather lining
- Premium gun metal aglets
- Custom rubber LIP sole
- Hybrid PU and memory foam insole to deliver comfort for everyday use
- Comes in branded dust bag
As soon as we receive your order, we will send you a confirmation email for the same. All orders will be dispatched from our warehouse within 1-3 working days. Please allow at least one full business day after your order is shipped for the tracking information to appear online. All orders will be provided with a tracking number and insurance for the cost of your package. In the event that multiple orders are placed with the same shipping destination and account, orders will be combined, unless otherwise requested by the customer. An additional 2 business days may be required to process such orders. You can track the estimated delivery timelines for your order via the tracking number provided by our logistics partner.
The risks associated with the products will transfer to you as soon as the products are delivered at the agreed delivery address. LIP Fashions LLC is authorized to engage third parties in the fulfillment of its obligations. If we are unable to deliver the products within the agreed term, we will notify you accordingly.
*Please note that due to high demand during holiday periods the above times can be longer.
We offer free shipping to all EU countries. The shipping fee is added to your total amount at the time of check out for shipping outside the EU, in accordance with the country or region selected for the shipping address.
We insure that each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes onto you. If you are not the receiver of your product (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package or product delivered.
Incorrect address, non received items and returns
If the item is not received and sent back to us by the courier service company you will be charged the actual shipping fee.
Ship to locations
We are currently shipping to the USA, Europe and UK.
Although, regarding the shipments with UPS, some couriers don’t deliver to some countries where the political situation of the country is bad. Russia only accept packages sent by post mail service, in the case of Portugal, it is CTT.
Please note that all goods are shipped from Portugal, and any customs or import duties are charged once the package or product reaches its destination country. These charges must be paid by the recipient. We have no control over these charges, as customs policies and import duties vary widely from country to country.
Please note that we cannot undervalue orders, or mark them as a gift in accordance with our company policies.
We work closely with our shipping partner to minimize the potential impact of custom delays on our international deliveries.
You can return or exchange your product up to 14 calendar days after receiving your original order. The product must be sent back in its original condition, original packaging including all accessories. The shipping fees are non-refundable and the product should be sent via a traceable carrier and LIP will not be held responsible for delayed or lost packages.
All products must be sent back with the return form duly filled and attached to the address mentioned on the form with a tracking number. Any returned products that do not comply with the above may be denied at the discretion of LIP.
All goods will be inspected by our team and the return shall be processed within 30 working days. Our customer services team will contact you once the process is complete. It may take up to 10 working days for the funds to be credited into your bank account in case of a refund, depending on your bank or card issuer.